Refund policy

We accept returns within 30 days of delivery.

Damaged, defective or wrong item
If your order arrives damaged, has a print defect, or isn't what you ordered, email us at dabbledownprintlab@gmail.com within 7 days of delivery with a photo. We'll send a free replacement or a prepaid return label. This costs you nothing.

Changed your mind
Non-custom items can be returned within 30 days if they're unused and in their original packaging. Return shipping is paid by the buyer. Please email us first to start a return. Packages sent without a return request can't be accepted.

Return address
Dabbledown
11142 Faye Avenue
Garden Grove, CA 92840
United States

Items we can't take back (unless damaged or defective)

  • Custom or personalized orders: names, custom text, custom colors or sizes
  • DTF transfers and gang sheets made from your artwork
  • Decals that have been applied or removed from the backing
  • Sale items and gift cards

Refunds
After we receive and inspect your return, we'll email you to say whether it's approved. Approved refunds go back to your original payment method within 10 business days. Your bank may take a few extra days to post it. The original shipping cost isn't refunded on change-of-mind returns.

European Union 14-day cooling-off period
If your order ships to the European Union, you can cancel or return it within 14 days for any reason. Items must be unused and in their original packaging.

Questions? Email dabbledownprintlab@gmail.com